Customer Care
Get in Touch with RazVora
Have questions regarding our luxury stitched collections, sizing, or your recent order? Our concierge team is here to assist you.
Contact Details
Feel free to reach out to us through your preferred channel. We are committed to providing personalized assistance for all your fashion needs.
WhatsApp Concierge
Instant size consultation, styling guidance & order assistance.
Message on WhatsAppAlways Open (24/7)
Our online store & chat support are open 24/7. We respond every day. Parcel dispatches operate Monday to Saturday (courier holidays on Sundays).
Nationwide Delivery
Express 3–5 working days delivery across all major cities in Pakistan with Cash on Delivery (COD).
Send Us a Message
Please fill out the form below and our team will get back to you promptly.
Frequently Asked Questions
Everything you need to know about delivery, sizing, and exchanges.
How long does nationwide delivery take?
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Orders are processed and dispatched within 24–48 business hours. Standard delivery across Pakistan typically takes 3 to 5 business days. Tracking information is sent via SMS and WhatsApp once dispatched.
What is your return & exchange policy?
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We offer a 7-day exchange policy for unstitched or stitched items that are unworn, unwashed, and in their original packaging with tags intact. If you received a damaged or incorrect piece, our team will arrange a free exchange.
How do I select the right size for stitched suits?
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Each stitched product includes an accurate Size Guide covering Chest, Waist, Hips, and Shirt Length (45.5" to 47"). If you are in between sizes or need custom advice, message our WhatsApp concierge for instant recommendations.
Is Cash on Delivery (COD) supported?
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Yes, Cash on Delivery (COD) is available for all destinations across Pakistan with no extra convenience fees.
How can I modify or track my order?
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To modify your order details (shipping address, size, or contact number), please contact us within 12 hours of order placement. For tracking, share your Order ID on WhatsApp (+92 336 5506425) for immediate status updates.