Last Updated: 14 August 2026

RazVora (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using razvora.com.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with RazVora, we may collect information including:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase information

  • Account information, where applicable

  • Messages or information you submit through our contact forms

  • IP address

  • Browser and device information

  • Pages viewed and interactions with our website

  • Cookies and similar technologies

We only collect information that is reasonably necessary to operate our online store, process orders, provide customer support, improve our services, and protect our website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders

  • Arrange delivery of purchased products

  • Send order confirmations and delivery updates

  • Respond to questions, complaints, return requests, and customer-service inquiries

  • Manage customer accounts

  • Prevent fraud, misuse, or unauthorized activity

  • Maintain the security and functionality of our website

  • Improve our products, website, and customer experience

  • Measure website performance and visitor activity

  • Send promotional communications where permitted and where you have chosen to receive them

  • Meet legal, regulatory, accounting, or security requirements

We do not sell your personal information.

3. Order and Payment Information

When you place an order, we collect the information necessary to process and deliver your purchase.

Where electronic payment services are available, payment information may be processed securely by third-party payment providers. RazVora does not intentionally store complete credit or debit card details on its own website.

For Cash on Delivery orders, we may share the information necessary to deliver and verify your order with the relevant courier or delivery provider.

4. Information We Share

We may share limited personal information with trusted service providers when necessary to operate our business, including:

  • Courier and delivery companies

  • Payment service providers

  • Website hosting and technical service providers

  • Ecommerce and website-management service providers

  • Analytics providers

  • Advertising and marketing platforms

  • Customer-support providers

  • Professional advisers, where necessary

These parties receive information only as required to provide their respective services.

We may also disclose information where required by law, court order, regulatory authority, or where reasonably necessary to protect our rights, customers, business, or website.

5. Cookies

RazVora uses cookies and similar technologies to help the website function properly and to understand how visitors use our website.

Cookies may be used for purposes such as:

  • Keeping shopping-cart items active

  • Remembering customer preferences

  • Maintaining secure login sessions

  • Improving website performance

  • Measuring website traffic and usage

  • Understanding the effectiveness of marketing campaigns

  • Providing relevant advertising where applicable

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some features of the website, including shopping-cart, account, or checkout functionality.

6. Analytics and Advertising Services

We may use third-party analytics and advertising technologies, including services provided by Google and Meta, to understand website activity, measure advertising performance, and improve our marketing.

These services may use cookies, device information, IP addresses, and similar technologies in accordance with their own privacy policies.

Your browser, device, and relevant platform settings may provide options to limit certain analytics or personalized advertising activities.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Completing and maintaining order records

  • Providing customer support

  • Handling returns, refunds, and disputes

  • Meeting accounting, tax, fraud-prevention, and legal requirements

  • Protecting our legitimate business interests

Information that is no longer required may be deleted or anonymized where reasonably practical.

8. Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses secure connections where appropriate. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for keeping their account passwords and login information confidential.

9. Your Privacy Choices

Depending on applicable law and the circumstances, you may contact us to request:

  • Access to personal information we hold about you

  • Correction of inaccurate information

  • Deletion of information that is no longer required

  • Withdrawal from promotional communications

  • Clarification about how your information is being used

Some information may need to be retained where required for order records, legal obligations, fraud prevention, dispute resolution, or legitimate business purposes.

10. Marketing Communications

If you subscribe to promotional emails, messages, or other marketing communications, we may use the contact details you provide to send information about RazVora products, collections, offers, or updates.

You may unsubscribe from promotional communications at any time by using an available unsubscribe option or by contacting us.

Transactional communications relating to an order, payment, delivery, return, or customer-service request may still be sent when necessary.

11. Children’s Privacy

RazVora’s online store is intended for general retail customers and is not designed to knowingly collect personal information from children without appropriate authorization.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review and, where appropriate, remove the information.

12. Third-Party Websites

Our website may contain links to third-party websites, social-media platforms, payment services, or other external services.

RazVora is not responsible for the privacy practices, security, or content of third-party websites. We encourage customers to review the privacy policies of any external service they use.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website features, business practices, or legal requirements change.

The latest version will be published on this page with the updated date shown at the top.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or how RazVora handles customer data, please contact us:

RazVora
Website: razvora.com
Email: contact@razvora.com

You may also contact us through the Contact Us page available on our website.